Effective Date: March 30, 2026

At Let There Be Light (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your data when you interact with our website, https://lettherebelight.com (“the Website”).

Who We Are

Our website address is: https://lettherebelight.com.

Information We Collect

1. Information You Provide Directly

When you submit a form on our Website (including quote or contact forms), we may collect:

  • Name
  • Email address
  • Phone number
  • Property address
  • Photos of your home or property
  • Details about your home (roof type, materials, layout, etc.)
  • Information about your lighting preferences, scheduling, and requested services

We collect this information to provide accurate quotes and deliver our services effectively.

2. Comments

When you leave a comment on the Website, we collect the data shown in the comments form, your IP address, and your browser’s user agent string to help detect spam. An anonymized string (hash) created from your email address may be provided to the Gravatar service.

3. Media Uploads

If you upload images to the Website, avoid uploading images with embedded location data (EXIF GPS), as visitors to the Website can download and extract location data from these images.

4. Cookies

Cookies are small files placed on your device to improve user experience. We use cookies to:

  • Improve website performance and functionality
  • Analyze website traffic and visitor behavior
  • Support advertising and marketing efforts

5. Automatically Collected Data

When you interact with our Website, we may collect:

  • Device Information (browser type, operating system, IP address)
  • Usage Information (pages visited, time spent on pages, and other diagnostic data)

6. Third-Party Tools & Tracking

We use trusted third-party services to operate and improve our business, including:

  • Google Analytics
  • Meta Platforms
  • Zoho Corporation
  • Twilio

These services may use cookies, pixels, and similar tracking technologies to collect and process data about your interactions with our Website.

How We Use Your Information

We use your information to:

  • Provide quotes and service recommendations
  • Communicate with you about your project
  • Schedule installations, maintenance, and removals
  • Send invoices, updates, and service-related notifications
  • Send marketing emails or text messages (with your consent)
  • Improve our Website, services, and customer experience
  • Monitor and analyze Website usage
  • Prevent fraud and unauthorized activity

SMS & Email Communications

By submitting your information through our Website, you consent to receive communications from us, including calls, emails, and text messages related to your inquiry, services, and promotions.

Message and data rates may apply for text messages.

You may opt out at any time:

  • Text: Reply STOP
  • Email: Use the unsubscribe link

We comply with applicable laws including the CAN-SPAM Act.

Legal Basis for Data Processing (GDPR)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your information depends on the specific data we collect and the context in which we collect it. Legal bases include:

  • Your consent
  • Performance of a contract with you
  • Compliance with a legal obligation
  • Legitimate interests, provided they do not override your rights

Sharing Your Data

We may share your data with:

  • Service Providers: Third-party vendors who assist us with Website operations, analytics, CRM systems, or communications
  • Legal Obligations: Government authorities if required by law
  • Business Transfers: In case of a merger, sale, or acquisition

We do not sell or rent your personal information to third parties.

Your Rights

Depending on your location, you may have the following rights:

  • Right to access the data we hold about you
  • Right to request correction or deletion of your personal data
  • Right to withdraw consent at any time
  • Right to data portability

California residents may also have rights under the California Consumer Privacy Act.

To exercise your rights, contact us at info@lettherebelight.com.

How Long We Retain Your Data

  • Form submissions and customer data are retained as long as necessary to provide services and maintain business records
  • Comments are retained indefinitely unless manually deleted
  • User account data is retained as long as the account exists or as required for legal or operational purposes

How We Protect Your Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system can be guaranteed 100% secure.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our Website, you consent to such transfers.

Children’s Privacy

Our Website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.

Contact Us

Let There Be Light
234 Clayton James Rd.
Jacksonville, NC 28540
info@lettherebelight.com